Customers

Approving Customers

• Approving Customer Mailboxes
• Uploading and Approving Documents for New Customers
• Create a New Customers Account Manually
• Add a Digital Mailbox to your Physical Mailbox Customer
• Uploading New Documents for an Active Customer (1583/IDs)

View all (10)

Customer Account

• How to Lookup a Customers Account
• How Do We Add a Business Name or Edit a Business Name for a Recipient?
• How to Change the Customers Email Address?
• Customer Account Cancellations
• Print a Mailbox Label

View all (12)

Customer Sign Up

• 1583 Form for Walk in Customers
• List of Acceptable IDs
• QR Code
• Does the Address on Both IDs Have to Match?

Contacting Customers

• How to Send an Email to All Customers?
• How to Access the Customers Contact Information?
• Customer Notifications

Customer Payments

• Recipient Credit Card Payment Policies
• How do I Know if My Recipient Paid their Monthly ubscription or the Task I Just Processed?
• Customer Needs to Update their Payment Information
• Issue with a Customer's Credit Card When Processing a Task
• Payment Method for Canadian Mailbox Customers