PayPal is no longer accepted as a payment method for Canadian Mailbox customers. This change is part of a future system upgrade that will enable pricing and invoicing in Canadian dollars. No action is needed on your part.
- Any customer with a mailbox account located in Canada will be required to update their payment method to a Credit Card.
- Customers can change their payment method by logging into the website version of their account using a desktop computer or using a mobile browser.
- Customer will not be able to change their payment method in the iPostal1 App.
- Any unused PayPal balanced, will be refunded automatically 5-7 business days after the customer updates their payment.
Note: If a customer may have any questions or needs assistance, they can reach out to customer support directly.