If you have approved a customer and need to go back to retrieve the customers document, please follow the steps below to lookup an approved customer's account.

1. Login to your Admin Portal Dashboard, navigate to the "Recipient Admin" tile.

2. Click on "Recipient Lookup".

3. Enter the customer's mailbox number, name or business name. Click "Search".

4. Click on the customer's name. Click on "Recipient Profile".

5. Scroll down to Required Documents, click on "View Documents".