Customer can use their iPostal1 invoice or welcome email as valid documentation for their virtual address. This email is sent after the customer's account is approved. We do not provide a lease agreement or contracts for a virtual mailbox but you can choose to write a personalized letter. 


iPostal1 invoice- The invoice contains the customer name, billing address, and account information. Many institutions accept such documents as a valid proof of address if they are recent and clearly show the name and the address in question. 


Welcome email- This email contains your full U.S. mailbox address, including the suite number, and is considered a valid proof of address. This email can be located in your account by clicking "Inbox".


Personalized Letter-  There are times when certain companies require additional documentation to confirm a customer's mailing address. Many of our locations offer a simple letter on company letterhead stating that this customer has an address at your store and receives mail there.


Proof of Address Letter template:

 
Date: xx/xx/xxx
 
To Whom It May Concern:
 
NAME OF CUSTOMER has an address at:
STORE ADDRESS WITH CUSTOMER PMB NUMBER
 
Feel free to send any mail correspondence or packages for NAME OF CUSTOMER to the address above.
 
If you have any questions, you can contact us at: 
 
Phone: XXXX
Email: XXXX
 
Best Regards,
YOUR NAME