If you're not listed on the BCG 5 days after your Postmaster signs the 1583A:
1. Email the Postmaster/supervisor with your 1583-A Form attached as a friendly reminder. If emailing does not yield results, call or better, visit with your 1583-A in hand to report the problem and request appropriate action.
2. Email USPS at cmraprogram@usps.gov about your issue. Include your post office address, USPS contact name (first & last) and email address. Copy support@iPostal1.com so that we can also follow up with USPS on your behalf to resolve your CMRA status issue, if needed.
3. Forward your email correspondence with cmraprogram@usps.gov to Carl Swanson, the US Postal Inspector at CDSwanson@uspis.gov. Be as detailed as possible - include the full scope of your situation, including relevant locations, dates, names and email addresses.