To join the program, you must add iPostal1 as a User on your BCG account, so that we can upload the Form 1583 with IDs and enter information into the web page for each customer. You should see a red notification bar at the top of your Dashboard, indicating the program has launched. Once you are verified on the BCG, you will be able to get started. A popup will appear that provides you with your unique iPostal1 User ID and instructions on how to add a user.
Note: If you previously provided your BCG account login credentials, our system will overwrite this information, as we will not use login credentials to access your account.
If you choose not to allow us access to your BCG account, you will be fully responsible for uploading iPostal1 customer documents and manually entering customer information yourself.
If you received documents for a customer physically at your location, iPostal1 cannot upload these documents to the BCG. You must enter this information manually.
Program Highlights:
In this first phase, we will upload information for customers who signed up since July 10th, 2023 with the new Form 1583. The cost to you will be $3 per successful upload, to be deducted from your commission, but never more than 50% of your total commission. We will take care to not upload customer information in cases where you have already done so.
Going forward, you will have the option to authorize iPostal1 to upload information for new customers at a cost of $3 when you approve their Form 1583.
In this next phase of this program, we will focus on customers who signed up with the old Form 1583 before July 10th. These customers will need to submit a new, notarized form.
If you see an error message displayed on your dashboard, it indicates that iPostal1 has not been successfully added as a user to your BCG account, which is necessary to participate in our CMRA Support Program.
The attempt may have been unsuccessful for one of the following reasons:
Your address has not yet been verified in the USPS BCG portal.
Your address is verified, but iPostal1 was not successfully added as a User.
To add iPostal1 as a User, follow this Step-by-step guide or video
If you continue to experience difficulties after following these guides, check out our Troubleshooting guide.
We hope these resources will help you complete the necessary steps so we can continue to help you stay compliant.
Should you need further assistance, feel free to contact Store Support.