Our system automatically releases the mailbox number after 90 days of the customer's account closure date. Once the mailbox number is released it will be reassigned to a new customer.
✅ We hold mailbox numbers for 90 days after a client cancels, in case they want to reactivate the account.
✅ After our system releases the mailbox number, we send you an alert to let you know to clear the mailbox.
✅ The mailbox number will now be recycled and will be available for a new client to use.