When inserting mail into the USZoom Utility App, you will be prompted to select a recipient, simply enter the customers mailbox number, name or business name and all approved additional names will appear.

• Please verify that the name on the mail item is listed on the account.  
• Do not insert mail into a recipient's account if the name does not match the recipients or any additional recipients listed. 

Note: If you receive mail for a customer that is not listed on any active account or if the name does not match, you should return the mail to sender.