Customers request shred tasks to ensure their sensitive document is actually destroyed. When shredding mail, you will open the mail item, count the pages and enter that number into the system. The system will calculate the fee per mail item pages. $2.25 for up to 10 pages, $.25 each additional page within the same mail item.
Tip: Some mail centers choose to create a folder for mail items that need to be shredded and shred at the end of the week, all at one time. This makes it easier for you and also helps in case a customer made a mistake and requested the wrong item be shredded.
Processing a Shred Request in the Admin Portal:
1. Login to the Dashboard.
- Go to the "Todo List". Click on the "Open Tasks" box.
- Click on "Process" next to the Shred Task.
2. Get the mail item(s). (The Mail ID and type of Item will appear on the screen)
- Find the item.
- Click "Next".
3. Open the letter.
- Enter the number of pages to be shredded into the field that says "Number of Pages".
- Then click "Save and Continue".
4. Confirmation of payment.
- Shredding fees are $2.25 for up to 10 pages and .25 each additional page.
- Click on "Confirm Order".
- Put the mail items to be shredded in the Shred Pile and click "Done".
Note: Shredding and Discarding should ONLY be processed if the customer requests the task.