Scanning task in the USZoom is the fastest way to scan mail items and recommended. If in the case you cannot access the App to scan mail, you can use the Admin Portal to process the scan. 


To process a scan on the Admin Portal:

  • Login to the Dashboard.
  • Navigate to the "Todo List" tile and click on the "Open" box.
  • Locate the task and click on "Process".


1. Get the Mail Item to Scan. (This is only a task that can be done for a letter and large envelope) 

The mail ID number, type of item it is will appear on the screen. 

  • Find the Mail Item.
  • Click "Next".


2. Open the letter carefully and remove the inside contents. 

  • Place the page(s) in the scanner and push "Scan". The scanned document will scan and save as a PDF. 
  • Once the letter has been scanned, you will see the scanned document in this screen. You can rotate or fix with the button on the left side of the screen. 
  • If you do not have an Auto Scanner, you can scan the document on your computer and click "Browse for images"
  • Click "Save".


3. Confirm Payment. 

  • The fee will process automatically for this task based on the number of pages. 
  • Pricing 1-10 Pages - $2.25 total Each additional page over 10 is .25¢ea.
  • Click "Confirm Order".


4. Put the letter back in the original envelope. 

  • You will be given instructions on what to do with the Mail item: Put it back in the mailbox, Discard  or Shred. 
  • Click "Done".
  • The scan will be sent to the customers mailbox.


Note: 

  • Be sure to scan all pages, including the front and back of each page.
  • Checks are allowed to be scanned.
  • Credit cards and Gift cards cannot be scanned. 
  • To view the scan the customer must login to their account.
  • Inserting mail should not be confused with Scan task