Mail should only be handed to:

1. The primary recipient: Please ask for and ID before handing the customer their mail. 

2. Any additional recipients listed on the account: If the person is not listed on the account, they will need to submit a 1583 form and 2 types of ID. They can submit the documents to you or iPostal1 in order to be added to the account. 

3. A driver from our partnering personal delivery service: Uber, Door Dash, Skipcart or Roadie. The driver must provide a code that matches our system. This code can be verified when processing the personal delivery task.