Storage is automatically charged to customers depending on the mail item type. If the customer does not pick up or select another action for their mail items such as discard, shred, ship, our system will automatically charge the storage fees.
- Each letter is given 30 days of free storage from the time it is received.
- Each Package is given 5-30 days depending on the size. (The larger the package, the less amount of storage time given, as it is taking up more space at your mail center location.)
After the free storage period has expired, a storage fee of $1.10 per letter, or $1.10 per pound for packages is incurred.
Note: Storage times for mail items are the same for all locations and not customizable in our system.
