If the mail item to be shipped contains objects instead of documents, the mail item type should be changed to a letter pack instead of an envelope or large envelope. Please package the mail item with care and choose the packaging based on the mail item size.

To change the mail item type:

1. Locate the insert "Mail tile" in the Dashboard.

2. Click on "Mail Lookup", under the Quick Links.

3. Click on "Add Details".

4. Choose the correct mail item type and click "Save".

Note: Objects cannot be shipped via USPS single letter rate.