If a customer is physically at your location, you can upload a new Form 1583, verify all of the required documents for accuracy and sign as the notary. Click here to view a guide.


  • Ensure that the customer has already begun the sign up process on the iPostal1 website and has all or the required documents present for you to review. 

  • An official notary is not needed if the customer is physically at your location and you can confirm the identity of the customer, along with the 2 required documents.
  • iPostal1 no longer accepts a local notary signature for USPS Form 1583.  If the customer already submitted a form that was notarized at a local notary it will not be accepted.
  • The customer must notarize via proof.com or the customer must be physically at your mail center and sign a new form 1583 in your presence. You can then sign the form as the witness/ notary and upload along with 2 acceptable IDs.
  • You can view the documents that were already uploaded or upload a new form 1583 and approve the account.


How to upload documents and approve a walk-in customer:


1. Locate the customers account & print 1583 form

  • Login to the Dashboard, locate the "Document Approval" tile, click "Approve Required Documents for Walk-Ins".
  • Search for Customer by Email or Username.
  • Select "Download Pre-filled form 1583 for this recipient". 
  • Click "Print".

 2. Check ID

  • At least one ID must be a Primary ID with photo. 
  • The 2nd ID may be a non-photo Secondary ID. 
  • The name and address on ID must match the name and address of the applicant. 
  • Enter the description of ID’s in box 8A and 8b (example: MA Drivers license).

3. Get signature and sign 

  • You are the agent to sign in Box 15. 
  • Applicant to sign in Box 16.

4. Scan and Upload 

  • Scan the completed form 1583 and ID’s.
  • On page displaying the customer’s information click "Upload and Approve Documents for this Recipient".
  • Find and Upload the Form 1583 and IDs.

5. Approve documents 

  • Click "Approve Docs". 
  • Print a label to setup the customer’s mailbox. 
  • Print 2 copies of the Form 1583 for your records. 
  • You will be required to upload the customer into the BCG.

Note: 

  • If you do not have the customers username available to search for the customer, please contact our support team for assistance.
  • Any customer that is approved as a walk in customer will need to be entered into the BCG and the account will need to be maintained for compliance.